Privacy Policy
Welcome to Lume by Maya (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website, inquire about services, purchase digital products, or communicate with us.
By using this website, you agree to the terms outlined below.
Information We Collect
We may collect the following information when you interact with Lume by Maya:
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Name
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Email address
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Phone number
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Billing information
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Project details or inquiry information
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Social media handles (if provided)
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Website analytics and usage data
Information is collected when you:
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Submit an inquiry form
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Book a service
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Join a waitlist or newsletter
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Purchase digital products
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Contact us directly
How Your Information Is Used
Your information may be used to:
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Respond to inquiries
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Provide design services
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Process payments and invoices
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Deliver purchased products or files
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Improve website experience
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Send updates, offers, or important project communication
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Maintain internal records
We do not sell or rent your personal information to third parties.
Payment Processing
Payments may be processed through trusted third-party platforms such as:
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Stripe
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PayPal
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HoneyBook
We do not store full payment card information on our servers.
File & Project Confidentiality
Any files, branding materials, or project information shared with Lume by Maya are treated respectfully and kept confidential unless permission is granted for portfolio or promotional use.
To learn more about this, check out our article “Creating a Privacy Policy”.
Portfolio Rights
Unless otherwise agreed upon in writing, Lume by Maya reserves the right to display completed work in portfolios, social media, presentations, or promotional materials.
Confidential launches or NDA-protected projects will always be respected.
Cookies & Analytics
This website may use cookies and analytics tools to understand visitor behavior and improve user experience.
You may disable cookies through your browser settings.
Third-Party Services
Data Security
Our website may contain links to third-party services or platforms. We are not responsible for the privacy practices of those external websites.
Your Rights
We take reasonable measures to protect your information, though no online transmission or storage method can be guaranteed 100% secure.
You may request to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Unsubscribe from marketing communications at any time
Contact
For privacy-related questions or requests, please contact:
Lume by Maya
Email: hello@lumebymaya.com
Website: lumebymaya.com